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Jack and Cheryl Conter

3 years ago

While our new house was being built we talked to t...

While our new house was being built we talked to three different companies for custom closets. We visited the offices of Closets by Design, California Closets and then Artisan closets. We were very impressed at Artisan. They were very friendly, courteous and personable and made us feel at home as the sales manager gave us a tour of their sales floor and production center.

We met with designer Nicola Anderson at our new house after the drywall and trim were up and she asked us many questions to fully understand our needs and what we were looking for. She explained the features and benefits of each type of shelf, cabinet and drawer and offered realistic recommendations based on our needs and budget. She took precise measurements and then met with us again a week later to discuss the options over lunch. She used a CAD program and moved shelves and drawers around right in front of us. She also illustrated the designs in 3D as well as with example clothes hanging on the shelves. We signed with her for the master walk in closet, linen closet, and our walk-in pantry.

After we closed on the house we scheduled the install. The installers Dave and Mick arrived on time and completed the job in about six hours. They were very friendly, courteous, and professional. They installed the closets in a timely manner and cleaned up after they were finished.

Overall it was a very positive experience from beginning to end and we were very pleased with the results. We have already recommended them to our new neighbors and will also recommend them to other family and friends.

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