Dylan Barrett Review of Atamian Honda VW
Stay away from Atamian Honda!! - Victim of physica...
Stay away from Atamian Honda!! - Victim of physical assault. The staff at this dealership has made my one experience of inquiring about a Honda regrettably one of the most miserable and unsettling experiences I have ever had at any place of business..PERIOD. I arrived at the dealership one hour before close to ask questions about the purchase of a brand new Honda Insight. I was sat down with James Tringale, an experienced sales specialist of Atamian for over 25 years. James attitude from the beginning made me uneasy and it was clear that my business was a burden to him. He neglected to care for my financial concerns, spoke out of his own interest in making a sale and despite the several times I made it clear, still ran my credit. Throughout my discussion with James, I made it extremely clear that I was getting an estimate about my purchase. I had been around to other Honda dealers that day and they were able to give me prices that I could consider. During the last of my negotiations with James, he presented to me his final pitch with an approved finance rate through Honda Financial. When I confronted him about how he attained these numbers he took no responsibility of his own. Instead, he blamed another sales representative for pulling my numbers "by mistake". Earlier in our discussion, he presented to me paperwork regarding a finance through Honda and I immediately told him I was uninterested in using them as a lien holder. He asked me for my signature multiple times, where each time I refused. Despite refusing to sign any documents, he acted out of his own interest. I voiced my opinion as I felt violated and mistreated, ESPECIALLY from a veteran salesperson of the dealership. I said I'd be leaving a mindful review and so I thought my experience was over. It was just starting
I left the dealership, drove a quarter-mile down the street before realizing that I had forgotten the registration to my current vehicle. I arrived back at Atamian Honda only to find that James had misplaced the original copy of my vehicle's registration. While he was looking for my registration, he insisted that I meet the gentlemen who ran my credit score "by mistake". I followed James to a service room close by and upon entering I expressed my concerns to this gentlemen. I was extremely upset with the way my business was handled and expressed myself clearly. In this moment, the gentleman behind the desk stood up, raised his voice to me and began to come towards me in a hostile manner. A few staff members held him back from assaulting me while he cursed me for confronting him about his "mistake". We began into a verbal altercation when a sales specialist by the name of Edwin Marte came up from behind my person and put me into a submissive full nelson hold. My hands were locked behind my body and I was completely defenseless inside the showroom of the dealership. A brief moment went by and I quickly snapped out of Mr. Edwin Marte's hold. I looked at him and said, "are you really doing this to me inside your place of business?". He proceeded to push me up against a wall in the office, one hand on my shoulder and another clenching a fist far behind his body. He began to throw a punch at my face and hesitated. While still being pinned against the wall, and with another 5 representatives watching (and some even taunting me), he pulled back and punched me directly in the center of my face. I immediately called 911. I will be seeing Mr. Edwin Marte in court. Words cannot describe how violated I feel. I am not one to leave reviews, good or bad..but I feel my case needs the attention of all potential and returning Honda customers. I will find a place in my dream Honda someday, but my business will be taken far from the Atamian family and their representatives. Honda corporate will be hearing my case. I will not stop until these representatives are held accountable for their actions.
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