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Will Petit

4 years ago

This company actually deserves ZERO STARS, they sh...

This company actually deserves ZERO STARS, they should give me 5 stars for dealing with them. Since the very START of my contract with them they have provided excuse after excuse and have yet to provide reliable service. I have heard everything from they had a new driver who couldn't find my house to they are short drivers. They always promise they will send someone out that day to pick up the trash and they ALWAYS FAIL to do so. I have to call multiple times over and over to hear the same crap. I have even spoken with the GM Brian who gave me 3 free months of service... That would be a great deal, if only they actually planned on providing service. What it seems to me is that they will promise you anything, make excuses for everything, and blow you off because they seem to think they are the only trash service around. Thanks guys, if I can't depend on you to pick up my trash, then you shouldn't depend on my money when you try to collect that.

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