verdonda mayes-cooper

Review of Etsy

This review was submitted to Consumer Affairs on 5...

This review was submitted to Consumer Affairs on 5/6/2020

PUBLICpublished review 5/6/20
I purchased a machine from SewiconicShop on April 14, 2020. I purchased a Bernina 807 vintage used sewing machine. Her words were that this was a gem of a machine, a workhorse a prized and rare sewing machine. I paid 593.00 dollars for this machine, this was a mistake from the start, after I paid my money and the machine was shipped I was told that I needed a voltage converter adapter. I told her up-front that I lived in the United States, before the actual sale therefore, she had a chance to let me know about the voltage converter adapter before the sale. After finding the correct adapter. Guess what happened. THE MACHINE STARTED SEWING BY ITSELF. After contacting SewIconicShop she suggested I take the foot pedal of the machine off and repair it. I am not a machine mechanic, nor do I think I should be responsible for repairing a machine that I just spent 593.00 dollars for. ETSY WAS ABSOLUTELY NO HELP AT ALL. THEY REFUSED TO OFFER ME A REFUND OR WORK WITH THE SELLER TO MAKE SURE THAT THIS ISSUE WAS SOLVED. My advice to everyone stay away from Ashley Bradbury and SewIconicShop. Also, DO NOT SHOP ETSY FOR USED MACHINES OR OTHER MECHANICAL PRODUCTS THEY WILL NOT STAND BEHIND YOU. I brought this machine to make face masks during the COVID-19 virus. My fabric and supplies I purchased are still waiting to be made. This has been a horrific experience. eBay has a 100% satisfaction guarantee the seller is responsible for making sure their listings are correct they guarantee that anything you purchase is what it should be. Please use eBay instead. I shop often online and never has anything like this happened to me before. I am hurt disappointed and our of $593.00 hard-earned dollars. When shopping on Etsy buyer beware and please stay away from Ashley Bradbury and SewIconicShop what a waste of time and money. I do not like giving negative reviews but what can be expected of me when I am out 593.00 dollars and left with a broken machine.