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Melanie A

4 years ago

Go elsewhere if you can!

Go elsewhere if you can!

We're currently on vacation and unfortunately had to call an ambulance that took us to the ER at Tri-city medical center. My husband was taken to a "room" right away but hardly ever checked on. The staff that spoke to us briefly was brief, rude, and non helpful.

No one checked to see if he's comfortable (pain wise), warm, in need of water, or if he had to use the restroom. He was not given a call button in case he needs anything and I observed the nurse,who identified herself as his nurse (who was late because she was at lunch - she explained), walking passed uncountable times never even glancing in our direction to check on things. Staff here makes no eye contact with patients and when they are forced to - no one uses the patients name.

Communication, pain management, and patient comfort and care are NOT priorities here.... Game of thrones episodes however are discussed amongst nurses in great death and length.

Also, the uncomfortable metal chairs for family members to sit on are insult to injuries. There's absolutely no reason for a hospital to have those....especially if you're making patients and their family members wait hours!

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