MMKERSHAW

Review of Auckland Council

I followed directions as per their website for rat...

I followed directions as per their website for rates refunds. It took 10 working days for them to acknowledge content of email and now I have been told another 10 working days to action. Interesting that when they want money out of the general public payment is required also immediately. Perhaps we as the public should apply their rules and wait firstly 10 working days to acknowledge receipt of their correspondence and then inform that it will take another 10 working days to action their correspondence as this timeframe seems to be acceptable to them.