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diane ford

3 years ago

***update 5/9/10: things have gotten worse!!!!!! ...

***update 5/9/10: things have gotten worse!!!!!! Their landscaper ran into our fence and now they want US to pay to have it repaired and then will reimburse us. Sorry. I already paid for the fence. Not paying to have it repaired, to MAYBE be reimbursed by Garman. Horrible customer service. It hasn't ended since we moved in. Who builds a $400,000 house to find out their master bathroom was not insulated correctly, and has pipes freeze the first cold day of winter? A GARMAN HOMEOWNER. Please, go elsewhere. This has been one of the most frustrating and time consuming things in my life.... ****

8/2018: Twice now, they have changed something and wanted us to PAY to have it ''fixed'. We opted for a patio,but guess what? All of a sudden, the grade has changed and now we can't have a patio, but we can pay $1500 more for the deck. Otherwise, we have a back door that drops half a flight of steps. AND, we chose the lot (and were very open about it!) Because we could place a pool on the property. Went to look at progress, and they ran the electric and gas lines straight thru the property. Paying $400,000 for a new custom built home, but yet can't have a pool now, bc the ranthey ran the lines thru the largest part of the yard. But they can fix it for only $2000. Totally ridiculous. They are just another large business,wanting to throw up homes and take your money. If we had listened to people in the development,we would have been warned. But now we are stuck. With a dream home that's going to not have a pool....the WHOLE reason we paid more for this lot and picked it. Disgusting. And they refuse to do the right thing.

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