Overall, a disappointment for us. The hotel looks ...

Overall, a disappointment for us. The hotel looks from the outside as a clinic. Unfortunately .. from the inside it is but the opposite. Super chic and a little Asian touch. The staff at the front desk as well as in the entire hotel and wellness area speak unfortunately only bad English (which I would expect differently in such a hotel). Positive was the room. Really very chic and generous! Great! We even had a terrace. The way to the spa area from the hotel is breathtaking! You go through a tunnel that contains great music and pictures. Super attuned. The wellness area is incredibly big! Totally many saunas and water areas outside. Similarly, there are a lot of pool chairs outside. We only ask ourselves how it is in bad weather. It was incredibly busy when we were there. Almost too full. The humans stood for infusions in snakes. So if you do not like crowds, it's not the place for you. It's also incredibly expensive. We ate in the evening in the "cheaper" restaurant from the buffet and I paid 28 per person without drinks. The quality was really good but the price was very expensive. The breakfast was the biggest disappointment. There were no rolls - only bread. There were only two types of cold meats and it was a total rush in the air. Not nice. At check-out we have to 45 minutes. delayed. The receptionist was very rude with us and said in a bitchy tone that she actually had to charge. I'm a trained hotel expert myself and did not find the sentence appropriate - at 45 min delay you can be very accommodating and do not have to say such a sentence. Especially since she had called before in our room and I said that we are packing the suitcase. That we will not check out five minutes later is clear. The sentence has only meant that we have left the building in a bad mood. We waited in vain for a farewell. All in all, a disappointment.