I read Google reviews for Zouk after placing my o...

I read Google reviews for Zouk after placing my order for a bag and a pouch. I was very apprehensive after that and was wondering if I was going to receive my order. Out of apprehension I emailed the customer service and was told that the bag I had ordered was out of stock, but gladly in short time they emailed me saying that they have arranged the bag for me and I'll receive the order soon. After one more follow up after this email I received my bag and the pouch. I totally love both - The bag and the pouch. Customer service was good. I would give them a benefit of doubt on the delivery issues, probably because they are a new company or a single person is handling multiple things. The product is worth the money. I dint have bad experience with customer service. Reducing one star as I had to send a couple of follow up emails. I reckon if the brand works on their flaws they are a worthy brand to buy products from. I wish them all the best. I may order one more product next month. I have posted a picture of my bag in the photos section.