Juliana Kagan

Review of Albert Einstein Medical Center...

The most HORRIBLE hospital I ve ever visited!

The most HORRIBLE hospital I ve ever visited!
First of all unprofessional staff. I was neded to call 5 times before they finally scheduled my appointment. I was sent "one way and way back" a few times. But the worst happened with me later.

I arrived to the hospital and realized that during the phone call nobody gave me any information about the exact direction I should go when I arrive (I've never been there before and had no idea how huge the hospital is!) So, it took me 40 minutes trying to find the right building! I tried to call them, but any time I called they gave me the wrong information about the name of the building I was needed!!! I also wanted to say that there are a lot of buildings around, but only a few of them mentioned on the main entrance where you arrive. If you have never been there before and if you were not told where to go you would NEVER find the right building! It's just impossible!!!

Staff of the hospital don't know where buildings are located, how they called and don't even try to help you.

The funniest thing was that when I finally found the building I was neded, I came in and there was NO RECEPTION. Nothing! Some rude nurse that I asked, told me that there is NO procedure I was looking for and scheduled for. Then she disappeared...They just don't care! No reception, no any kind of people who would help you.

I went home after 40 MINUTES WALKING AND DRIVING AROUND. I wouldn t recommend this hospital to anyone!!!!!!! Find any other place, but NOT Einstein Hospital!!! Just horrible!