Lee Gilbert

Review of La Manga Club Resort Principe ...

My two sons and I wanted a weekend s golf in the s...

My two sons and I wanted a weekend s golf in the sun and having personally played at La manga approximately 10 years ago and thoroughly enjoyed the experience we quickly settled on 4 nights and 3 rounds of golf.

Whilst I could go in to great detail about the overall appalling customer service we experienced from unhelpful, untrained staff and management, some of whom clearly didn t want to be there, I will keep this as brief as possible in order that you know exactly what you are getting in to before you decide to book.

We were accused of damaging a golf buggy and charged 600 Euros for damage we did not do. This charge wasn t communicated to us until THE DAY AFTER we hired the buggy. No matter how much we explained that the buggy was in exactly the same state when we returned it as it was when we drove it away, they wouldn t listen. We explained that the buggy was not checked by a member of staff BEFORE we drove it away; the buggy area was extremely busy and we were told to hop in the buggy as soon as the previous golfers got out. We also explained that when we returned the buggy that evening there was not a member of staff in sight so it wasn t checked on our return either. Nevertheless we were told that because we were the last people to use the buggy we would be charged for damage that was done. Damage that was done by someone else.



Words cannot express how upsetting and humiliating this whole situation was.
In addition, the golf courses were in a poor state and not a patch on what they used to be; Rock solid brown dying fairways and greens, full of unrepaired pitch marks and divot.

The only positive was that the rooms were good, clean and tidy. However it goes without saying that we would neither return, recommend, nor would I trust La Manga Club under any circumstances.