I was told this company was a good one. So I boug...

I was told this company was a good one. So I bought their service. I had my ducts cleaned and my air condition overhauled. Paid full price, then I got a discount coupon. Too late to use. My fridge broke and since I just purchased the plan, I paid full price for the part and the service call. The fridge broke again this time the service was done under the contract. Still broke I called again, the repair person came out a second and third time. Still broke. The next service man came out - DID nothing- because the fridge problem only happened some times. It would stop working for hours. All the food would defrost-spoil- then work again. This happened every day. I had an other service call for the 31st. 12PM to 5PM waited 6 hours. NO ONE CAME OR EVEN CALLED to say they were not coming. VERY UNHAPPY WITH THIS COMPANY! I called and got an answer service who said someone would call me, that night NO CALL. Fridge still broke.