Emberly Carter

Review of Emerald Pointe Water Park

Very disappointed. The staff was rude and unhelpfu...

Very disappointed. The staff was rude and unhelpful. On multiple rides the staff was not helping guests including us on when to slide or when needing help getting out of the floats. I went to the guest services for help the girl was flirting with a male staff member and said they aren't allowed to call people over the intercom except in the hour. We have been years ago but this visit wasn't as enjoyable.