I arrived by ambulance to ER - the Dr s and Nurses...

I arrived by ambulance to ER - the Dr s and Nurses were extremely attentive and caring. They explained what was going on step by step. The consulting physicians arrived in a timely manner to assess my condition and speak to the team. They were able to identify a treatment plan while they evaluated my condition further. Not only was I pleased with the staff in the ER, but I was extremely pleased with my treatment and care while in ICU. It was clear that the Dr s and Nurses communicated with one another in between shifts. The physician that performed my ablation was so kind and reassuring. His team the day of the procedure were all amazing. They were all male and were extremely respectful, kind and courteous. Despite the number of patients everyone was caring for in the ER and the ICU, I wasn t treated like a number. I was treated like a person. I was transferred from ICU to intermediate care - that experience left a lot to be desired. The treatment wasn t consistent with what I experienced in the ER and ICU. I did appreciate the quick and efficient discharge process. My recommendation is that the level of professionalism remain the same, no matter which part of the Hospital you are in.