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Marina Bischof

4 years ago

Cervo had a high rating on many platforms but we w...

Cervo had a high rating on many platforms but we were very disapointed in which condition we found this place in Dec 2020. The hotel was not ready for our arrival, e.g. construction work was on going, ski room was not opened yet, dust everywhere incl.our room, from 5 restaurants/bars on the webpage only 1-2 opened, room cleaning only by request and not even properly done, restaurants reservations were mixed up several times. Despite nice design, beautiful spa area, nice food and good selection of wines, the place seemed poorly run and we felt that the hotel did not meet the 5* standard.

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