Unprofessional, they do not communicate well with ...

Unprofessional, they do not communicate well with their customers. My dad and I had an appointment, we went in with hopes of purchasing a truck. After looking around and then running my credit, we agreed to send out the info to a bank and get approved for the loan. We were told to wait till the next day because it would be a long process. The next day we did not receive a call I kept getting alerts for inquiries, unfortunately I now have 11 inquiries which made an impact on my credit. Until this day I have not received a phone call, I tried calling multiple times to stop the process, but the inquiries just keep coming. NEVER AGAIN!!! I was never advised that my credit would be checked by 11 banks! Save yourself some time and stress! Don t recommend!