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Never will buy from them again

Never will buy from them again
Ordered control arms for my truck. The discription did not include the type of material but looked correct.
When I received the part it was not correct. The told me that I would have to pay to return the part. That they are only a warehouse and don't know anything about the parts. (of course they don't say that in their ads or on their website.
Once they gave me my refund it was not what I had spent. They then charge you the shipping to you also.
It is almost impossible to call and talk to a person. They just keep telling you to click the green button on the web site and do it all online and basically not to bother them.
Once you get ahold of customer service they are very rude. I did not even finish tell him my issue and he stopped me. They don't give a S_ _ _ about their customers just making money. He told me that are self service and that is it.
I will order my parts from other companies that care about giving service and a fair price such as Jegs or Summit or one of the many mail order companies or walk in to a local part store.
Never again Rock Auto.....

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