We have stayed here every New Years Eve for the pa...

We have stayed here every New Years Eve for the past 8 years. First I want to say the employees are great. My issue is not with their service. It is the change in management, apparently. First, there is no ice machine on the second floor, so you have to go to the third floor, and if that is out to the fourth floor. Both were out of ice by 9:00 and were not replenished. Had to go to the front desk and get a 'baggy" of ice. The other issue is in room basic amenities. We each got one towel, one hand towel, and one washcloth. For a $400 room I expect not to have to call the front desk to please provide more linens. If this is the new norm, we will be altering our next years plans.