Jennifer Ware

Review of Omni Charlotte Hotel

Arrived and was upgraded to a suite. Unfortunately...

Arrived and was upgraded to a suite. Unfortunately it was on the 6th floor. I was woken at 1:30 am by people screaming outside. Then awoken again at 6:30 by Sunday morning construction work. We should have been told about all the noise...I would have been happier in a regular room on a high floor.

The bedding was awful. Scratchy sheets that where so tighy tucked they seemed riveted to the bed frame. Pillows where lumpy old and terribly uncomfortable. The decor was quite unappealing. Ick there was only one trash can and it was located by the desk. No trash can in the bathroom.

The staff was friendly and room serve prompt.

I think we ll try another hotel when we return to Charlotte.