Taylor Grohol

Review of Lithia Kia of Anchorage

I was very impressed with the service I received f...

I was very impressed with the service I received from Lithia Kia. Purchasing the car was the BEST experience I have ever had with a vehicle. Richard and his manager of sales went above and beyond to find me a vehicle that not only fit my family needs, but was in my price range as well. Dylan in Finance was quick and efficient and spent the time necessary with me to ensure I understood everything within the contract I was signing. The service department was also phenomenal. There were some things that were missed in the original inspection of the vehicle and I was able to drop off the car the very next day to be looked over. At this point more parts were needed and there was going to be a wait for me to get my vehicle back so they put me in a rental car with a full tank and kept me updated on the progress daily. When my vehicle was completed, we were having a hard time arranging a time for me to be able to drop off the rental car and pick up my vehicle so without hesitation Lithia Kia sent someone to my house with my car and to pick up their rental. I highly recommend this dealership and hope to have many more great experiences with them in the future.