Natasha Hastings

Review of Touro Infirmary

I'm not always impressed with the ED staff and how...

I'm not always impressed with the ED staff and how they care for my mother, they are sometimes rushed and there's usually that one person in every trip that we come across who is not very compassionate with dealing with someone who does not feel well. A recent memory was the triage guy several months ago. I walked in the door to him standing about 20 ft from my mother and telling her to follow him when she had already told him she was dizzy. He did not offer her a hand or a wheelchair even though I had rolled her in, in a wheelchair. It was obvious that she was in distress. The registration ladies are always a pleasure. The nurses on the floors are usually awesome.The student nurse Brooke and her shadow nurse in the ED (yesterday evening 2/1/16) were pretty good.