Booked a night for my boyfriend and I and was ther...

Booked a night for my boyfriend and I and was there for a night booked thru trip.com. Afterwards, got billed for $38 and when I inquired, got no phone call. 2 weeks later talked with someone who said we charge that for using our WiFi and water bottle service. I said, I didn t use either, so why should I pay for ghat, most people don t charge anything for WiFi and if you do get water bottles, they either give it complementary or charge you for what you got, but they charge you for that regardless. If they hadn t charged me for that, I would ve given them 5 stars but for that unexpected fee, I give them a 1. That s total bs for how much I paid, they should ve included that in their service.