I've had issues ordering delivery from them multip...

I've had issues ordering delivery from them multiple times now. They don't seem to understand the way their menu is published on delivery apps and so leave out delivery items.

A lot of their food is very often "sold out," not for high demand or market shortage, but rather clearly lack of planning and coordination.

Food ordered within an hour of closing is subpar, not fresh. I generally excuse this for fast food restaurants closing late but an establishment like Rice & Beans should have higher standards. If quality significantly drops 6-7pm, why not just close at 6?

On the plus side, their pernil is delicious and so are their plantains (when they're not sold out, which is 75% of the time).

Unfortunately I'll be looking for a new Cuban joint to satisfy my cravings.