Bretton Moosman

Review of Eastern Idaho Regional Medical...

EDIT: After leaving my review I was contacted pers...

EDIT: After leaving my review I was contacted personally by the billing department in EIRMC. Mark, the gentleman I talked to was very helpful and kind in walking us through the bill and explaining the whys and what's pertaining to what we owed. The only reason I did not change my rating to a 5 start is because I still feel like there is work to be done via the corporate billing department who did not have any answers after hours on the phone with them. Overall I would still recommend this hospital as a whole. The doctors, nurses and staff in the immediate hospital are great.

Billing department is a joke... have talked to them multiple times and it goes no where. They just keep stating they will send it to review. My insurance states I should only be responsible for "x" amount of money and they are billing me for double this. Charged for 3 MRI's after only getting 2. This place is a disaster to work with after the fact. We have pre paid for all procedures we have had done here and its a nightmare after the fact. My wife had a baby a few months ago and we pre-paid for everything as well. After knowing our insurance we ended up getting a massive bill from the anesthesiologist because they used one that was not under out insurance.