My husband and I stayed in the Hilton whilst he wa...

My husband and I stayed in the Hilton whilst he was having surgery on his knee, I found the staff very polite the hotel was nice, However what I did find very nice was the spa and the staff member Carolina in the spa was very attentive in looking after me when ever I visited, going the extra mile to make sure that all my needs were met and that I was having a relaxing time, I.e, make sure I had eucalyptus in the steam room, if I wanted and fruit or water. My husband was unable to use the spa (due to the surgery he had) however Carolina made sure he was comfortable and got ice packs for his legs. I don t often leave reviews however, I feel that when you have a memeber of staff that makes your business stand out and goes above and beyond for there job, then it should be recognised, my husband and myself certainly felt that the Hilton should feel proud to have members of staff like Carolina being the face of there company. And we would like to say a special thank you to Carolina for her looking after us.
Yours sincerely
Mr and Mrs Attridge