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UPDATE: After leaving my review I was contacted b...

UPDATE: After leaving my review I was contacted by Rebecca Lassiter the Assistant to the General Manager. Rebecca was very apologetic and sympathetic to my issue and assured me that they had spoken to the person that I had spoken to in service. I was not expecting that. I have been a Manager in Customer Service for over 20 years and it is very nice to see a company that cares enough to reach out to the customer and attempt to make things right. I know Sunrise Ford has been around forever so I am happy they called to explain the situation which wound up being a misunderstanding on the service writers part. I will be going back to Sunrise for my next service appointment. Rebecca Thank you for understanding my situation and for reaching out to me. You are the hero in this story.

Original Review: Called service for a recall on my 2013 Ford Edge Brake booster and was told the problem is an o-ring that is on national backorder. Hung up and called Mullinax Ford in Vero.. Their service center said no problem bring it in. I did and they replaced the complete booster and gaskets under warranty no problem. Done in 3hrs.

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