Robin Percy

Review of Crowne Plaza Hotel Burlingame

Summary: We needed a place to stay near the airpor...

Summary: We needed a place to stay near the airport for one night and chose Crowne based on price. Next time we'll pay a bit more to stay somewhere with better service.

Pros: Beds were comfortable, bathroom was clean, price was at least $75 cheaper than anywhere else near SFO for the night.

Cons: Service was slow - it took three trips to the front desk to get our keycards to work and that includes being given access to someone else's room. The room had stains on the carpet, which gave it an unclean vibe, but it overlooked a couple overflowing garbage bins, so at least it had that going for it. The restaurant service was equally poor, with the food being standard diner quality, and having to wait twenty minutes to order in a mostly empty room.