Well like most reviews here my buying experience w...

Well like most reviews here my buying experience was fantastic great people great bikes. Purchase 2 E-bikes from here and have for the most part enjoyed them. Problem comes when the front brakes (hydraulic) failed on one of the bikes. No big deal took it in they dealt with it. Put the bike away for the fall then pulled it off the wall in the spring, again no brakes. Again it was repaired this time with a 3 week turn around. Bike was again hung on the wall as weather was not great. About a month went by until yesterday when we again pulled it off the wall and found the brakes not working. Very much annoyed at this point but I still understand that it's a part failing not really revolutions fault, and again the staff was helpful stating they would have it on the road for our trip the following day. The big issue came today when I called to check on the bike and after waiting for the staff to check status of the bike the Manager Ben picks up the phone and is quite rude about the whole situation stating they have not got to the bike can't get it running for our trip and further started asking us if we have been tampering with the brakes. This is where the poor review comes in, I have been patient with the failures and the situation but it's getting ridiculous.

Should mention I even purchased the extra coverage on these bikes not that that really changes anything.