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This was our second visit and I could not have bee...

This was our second visit and I could not have been more disappointed. The food at the Contigo Restaurant was not very good and the food at the Azul restaurant was also poor. We found better food and good prices away from the resort. To make things worse, the resort locked us out of our room because - direct quote - "Your credit card did not go through". A call to the credit card company showed that the resort did not even try to charge the card. In the end, we found out their card reader was not working. That they would lock us out, not try to call our cell phone numbers (we always had our phones with us) and then blame it on our credit card is inexcusable. On top of that we did not even get an apology - just more excuses. We will never return here again. I gave them one star because their breakfast buffet was good.

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