Barbara Hall

Review of Andy Mohr Buick-GMC

Our Salesman wasn't able to successfully help us. ...

Our Salesman wasn't able to successfully help us. He didn't disclose pertinent information about the vehicle we were about to test drive. And when I mentioned that had we known it has engine issues we would have asked about other options on site, he responded rudely, 'I didn't know you were looking for a perfect car.' To which I tried to respond to, but was interrupted with, 'Well I don't know what wrong with these cars.' I would have explained that i would have appreciated the heads up on what we were looking at after driving 45 mins so that we could then have a conversation about what we ARE looking for, but instead we were sent onto the road in an vehicle that almost left us stranded! Knowing what you are selling seems to me- your job. Not sharing information about what your selling makes you untrustworthy. I won't be going back to Andy Morh. Their salesmen are not knowledgeable enough about the stock they carry and speak rudly to those coming to buy.