What a shemozzle. Reservation lost, room given awa...

What a shemozzle. Reservation lost, room given away, given card to someone else's room while they were trying to get dressed, locked out of own room multiple times, 3 out of the 4 lifts broken, poor breakfast and now it's all "resolved" my 2 side by side rooms are 13 floors apart... remember those 3 broken lifts.... I never will. Stay here at your own peril.