Had this been only 4 months ago I would have given...

Had this been only 4 months ago I would have given 5 stars. But Komplett has unfortunately worsened ... Prices are sky high compared to the competition (to give an example, I was going to buy a google home 1-2 months ago. Netonnet, Power, electricity purchases and almost all except Complete had them for NOK 590. Complete had it for NOK 1090. What I was going to buy now was G.skill trident Z neo 32gb CL16 3600mhz ram chips, complete had them for around NOK 2370, pro shop had them for NOK 2213. Kingston A 2000 1tb costs NOK 1790 at complete while it costs NOK 1298 at proshop. So the competitors have significantly lower prices, it would only have been NOK 50 more expensive if I had bought at complete because I am satisfied with the customer service. price match is not what it used to be. Before, you could send in a request by email to get a gift card back with the sum for how cheaper the other place was, you can no longer reach that. Now you either have to call in, send an email or chat with them to get the so-called "immediate price cut" BEFORE you buy the item, but here you also get a problem if you have a normal job or go to school. Because the chat is not open from 08 to 20 anymore, they are only open from 09 to 16, which means that no one who has a normal job or school can talk to the chat or call in after they have come home from work. You can send in an email (again, you must now do it BEFORE you have completed a purchase), but now I have waited for 3 days and have not received a response to my inquiry about price match, it simply seems that complete not is interested in business longer as it has become now, which is quite sad. The old system worked really well for the customers, it may have been more expensive to complete with that system, but the new system here has made customers who have been loyal to the complete for several years have started looking for alternative websites.

EDIT: Sees the answer from complete here about why price match change.
"We are constantly working to adapt to our customers' wishes, and therefore changes were made to the conditions for price matching."

I have to answer this back, because this is just nonsense. No customer would ever say
"Know what, the 60 day price match is complete. I think it's way too long, maybe you should do it for 14 days instead? And when you first do it again, maybe you should do so I have to send an email to complete "To get the products at the same price as the competition, so wait 3 days for a response. I think it sounds much better than being able to get a gift card from customer service up to 60 days after I bought the item."