Andrea Sanchez

Review of Pasadena Community Urgent Care

Drove my friend here to get tested for covid, I wa...

Drove my friend here to get tested for covid, I was going to pay out of pocket ($170) but I declined soon after. My friend got tested instead, I told the staff that I no longer wanted to pay for the test, and she asked me if I was sure because we get results faster than most , she said. It has been about two weeks and my friend has yet to receive her results, she has called and they have nothing, no call backs either. I got tested at a local community testing site that also had a lot of people and got my results THREE days later. My friend paid a hefty amount and still nothing. The staff was friendly, but the it was the after process that truly disappointed the both of us. I hope my friend can get her results soon, otherwise this would have been a waste of a three hour wait and a $170 dollar payment.