I CANNOT get anyone to answer the phone in schedul...

I CANNOT get anyone to answer the phone in scheduling. I have called and called, left a message, etc. I am trying to get an imaging procedure scheduled. I have been trying for at least a week. Finally, someone called to set it up. He gave me his private number in case I needed to contact him. Well, he won t even answer that today! I had not been told if I need a driver after my procedure and I was trying to find out.

I was told by him that I needed to pick up films from my local hospital. I was told that they had already contacted my local hospital and I just needed to go sign for them and pick them up. When I went to pick them up today, my local hospital said they had only my name and didn t know which films I needed. They had tried to call Connelly but no one answered. They even left a message but never heard back from Connelly. My local hospital said they also can never get Connelly to answer.

This is ridiculous and scary. I now am worried about what kind of care I will get with my upcoming procedure and am thinking of going elsewhere. You are going to continue to lose business with service like this.