I don't write reviews but seeing as I have been wa...

I don't write reviews but seeing as I have been waiting for periods of up to an hour for the last few days trying to call through finding out where my parcel is. Left message for a call back three times and still have not heard anything. spoke to the shop where I made purchase and they said it was picked up 10 days ago. On the track and tracer it says when its been picked up but doesn't show anything else. I will not buy from any shops that use Toll. Unacceptable and very poor service. No communications.