Heady C Carlisle Review of Bozeman Noon Rotary
I recently traveled through Bozeman as part of a 1...
I recently traveled through Bozeman as part of a 12 state journey across the US. After I arrived back home to Kentucky, more than 9 days after checking out of this Holiday Inn, I realized I had lost a diamond ring (white gold band with 3 rows of diamonds). After tracing my steps, I knew I had left it on the bed at the hotel. I called the hotel, (again, this was more than 9 days later) and Lisa from the front desk said she would ask Housekeeping whether they found a ring, but was not hopeful as lost and found items are typically submitted to the front desk promptly. Discouraged, I went ahead and submitted a claim for the ring with my insurance company who estimated the value of the ring to be $2550.00 The next morning, about 24 hours later, Lisa called me to say she had found my ring!! She had personally searched through the laundry baskets and found my ring at the very bottom. The ring had been collected with the dirty linen of my room and put in the bin. Because of its weight, it sifted out of the linens and fell to the bottom of the basket without anyone noticing. Ten days later, the ring was still in the bin!!! Lisa went out of her way to not only search for the ring, but assured me she would personally go to the UPS store afterwork and ship the ring back to me. I cannot say enough about the integrity and helpfulness of the staff at the Holiday Inn. I've shared this story with everyone around me, and each said, "Wow! There are great people in this world!" I agree.
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