Like the other poster, I also experienced problems...

Like the other poster, I also experienced problems with Klingman's when ordering two Flexsteel chairs. I was told that the chairs would be available in 4 to 6 weeks. When I called in 6 weeks to find out when my chairs would be delivered, I was told that they wouldn't be delivered for another 6 weeks. They told me that the fabric wasn't available. No one even bothered to call or write me to tell me there was a problem with my order. They absolutely should have known at the time of sale that the fabric was not available and given me the option of whether or not I wanted to wait 3 months for the chairs or cancel the order. I suggest that anyone who orders furniture from them get the approximate and absolute latest delivery date in writing and on your sales receipt, otherwise they have this "unavoidable delay" clause on the receipt that is absolutely ridiculous. An unavoidable delay is the workers somewhere in the manufacturing or materials process went on strike, not that they failed to check to see if a certain fabric was available at the time of your order.