Great workout room (they have peloton bikes) and t...

Great workout room (they have peloton bikes) and the beds live up to their expectations. Front desk service was extremely slow (20 minutes in line behind 2 others at 8:45pm on a Tuesday), didnt tell me I was in the other tower so I went to the wrong tower thus wrong floor, and to top it off the shampoo and conditioner was not replaced from the previous guest so only a little shampoo and no conditioner for me. I question what they cleaned in the bathroom as there was a bandaid and tissue underneath the sink. Very disappointed not what I expected from the Westin.