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Stanimira Tiringer

4 years ago

I wish I read the reviews before I went to this of...

I wish I read the reviews before I went to this office. I can't believe how similar our experiences are. Do not give your money to this office. They don't deserve it.
They are not transparent with their charges. Will not inform you during the appoint how much the services cost. Will try to cut your appointment short. You will receive no support from the office staff.
1. Booked a new client visit for me and my daughter in January 2017. They gave me 1 appointment, but I had to pay for 2 office visits. I had 6 things I want to cover with doctor Hixon, but I was cut of by the nurse after the 3 thing on my list. My daughter was barely looked at for less then a minute and I had to pay a full office visit for her.
2. Asked for 2 small skin parts to be frozen and later received a bill for $134 for it. Was never informed during the visit that this is an extra charge or at least how much will it cost.
3. Booked a second appointment to have some skin cleared on my forehead. Asked beforehand how much will it be as it is not covered by insurance. They said it will be $149. After the office visit I was charged for an additional $105 for an office visit. Really? They couldn't tell me that in advance?
4. Called couple of weeks ago to complain about my additional invoices and they promised that an office manager will call me back. Never received that call.
5. Today I called to clarify these invoices and to share my disagreement. The reaction from the office: You should have asked for a quote before your visit. That is exactly what I did before my second appointment, where they failed to tell me that I need to pay an additional $105 for an office visit.

So at the end I visited this office twice and my total bill is $585. If you have that much money to spare you can give them a try. I would not recommend it though.
Can't believe offices like this are still in business.

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