Brody Cameron

Review of Sofitel T5

We visit Florence, Italy every year. We missed our...

We visit Florence, Italy every year. We missed our connecting flight home to the States due to inclement weather in Florence. We arrived at Heathrow approximately 7 hours after anticipated arrival time. We were exhausted and spent. The room we received and the staff were all excellent. Helpful and accommodating. We enjoyed our stay and look forward to staying with you again.