Nicolette Bryan

Review of Ritz-Carlton Toronto

In seven simple words, I can say that "The Ritz-Ca...

In seven simple words, I can say that "The Ritz-Carlton is where hospitality resides". In order to elaborate on that, I have to give thanks to multiple different staff: Thank you to Adam, who both greeted me and bid me farewell and the beginning and end of my stay. Thank you to Ashley from Guest Services who promised that someone from housekeeping would be by my room in no more than 10 minutes to help me figure out the nespresso machine. Thank you to Anita in housekeeping who came to my room in no more than FIVE minutes with a new nespresso machine in tow. Thank you to Omar from housekeeping who came shortly after Anita to thoroughly explain how to use what I refer to as a "21st Century Coffee Contraption" ( hahaha :D ). Last, but certainly not least, the highest level of thanks to Larissa from The Spa who went ABOVE and BEYOND to ensure my guest and I felt absolutely luxurious at our first stay at The Ritz-Carlton. Larissa's hospitality coupled with the aforementioned staff guaranteed that I will be visting The Ritz-Carlton again in the very near future.