Standards have dropped considerably as I've often ...

Standards have dropped considerably as I've often come to stay and would lo e the food and hospitality but this time very poor standards twice ordered comes and twice sent them back twice I ordered smithwickes and twice both drinks were flat with no heads on them. Staff weren't polite no apologies from bar staff on serving bad pints of alcohol dont think I'll be visiting there again not will I recommend to friends such a shame for an iconic hotel