Owen Byskal Review of Concours Collision
I recently had my Honda Odyssey in for a scratch r...
I recently had my Honda Odyssey in for a scratch repair which required some minor paint refinishing. My experience with the front counter person was excellent, she was very friendly and provided more than one call to update me on the status of the repair. The manager Scott was also very professional and treated me as a valued customer from the initial quote through to final payment and delivery of my vehicle. The actual repair itself was done very well, the scratch is completely gone, and I can not tell where the new paint was applied, seamless paint refinish to be sure.
The only small critiques I would give would be having slightly later opening hours and performing a much more thorough final detail of the repaired area.
Opening hours of 8AM to 5PM make drop off and pickup tricky for anybody also working these hours. An extension of even half an hour would be helpful. Although the repair itself was excellent, the final detail afterward could have been a little better. I could clearly see where masking tape had been applied then removed, and the door jamb was speckled with what looked like polishing compound. I keep my vehicle very clean, almost to a fault, so most of this gripe has more to do with my high standards than a reflection of their workmanship.
That said, I would still highly recommend this shop to anybody looking for top notch customer service and body repair.

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