Katrina Zell Review of Gary Pools
Wanted to share my experience with Gary s Pools. I...
Wanted to share my experience with Gary s Pools. I am currently renting a place that has an average size pool. My landlord had hired a very inexperience company that made the pool look like milk after their weekly visits. After months of complaining the landlord finally fired them. My landlord seems to think that he is god s gift to pools and wanted to take care of the pool himself. Well it was always green, and he convinced us that it was a difficult pool and it would never be clean due to the trees. Not only was the pool green and required me to clean out the filter multiple times a day since his filter was so old. The motor ended up throwing sparks one day and died. Fun times. I was able in the month of August to go in the pool one time, which was about 45 minutes. My hair ended up breaking off and I got sores on my skin and this is after a shower. The landlord said that the PH was way too low but couldn t figure why. So, his smart idea was to throw a bunch of ash in the pool and make it look horrible. Plus, who is going to be around to clean out the filter every day. After that he decided that packing two chlorine floaters with five tabs each would help. I bought my own test kit and the water was so out of whack and no detectable chlorine. After fighting with the landlord to please get a professional pool company he called Gary s Pool. Dealing with this has been a nightmare and after 10 minutes of talking with Ed from Gary s Pool I knew that this could have all been easily avoided. He tested the water and evaluated the whole system within minutes and had a recommendation for us. He probably would have been quicker if my landlord didn t want to argue with Ed s spot-on logic which was all based in chemistry and science. Ed decided to use some more natural things to raise the PH and get the level where they needed to be. I appreciate him not bombing everything with chlorine like my landlord was doing, unsuccessfully. Ed really knows his craft and it was a breath of fresh air to deal with an expert. Since his one visit I have never seen the pool look so clean. There are zero algae, the water looks beautiful, and I tested with the test kit and it s a vast improvement on levels. I also put my arms in and let the water dry as a test and my skin was soft and smelt a little like chlorine. Just like a pool should feel and absolutely no irritation. I m so excited to be able to use the pool and not have to worry. My landlord was trying to argue that the pool needs to be shut down in November because it s too difficult to maintain. I was so grateful that Ed wasn t discouraged or just wanted to make the customer happy and informed my landlord that he can handle this pool all winter long. That he handles larger pools with ten times the trees. I appreciate Ed standing up to my landlords nonsense because my boyfriend is a disable veteran and we use the pool especially in the cold months for physical therapy. The whole point of renting this place was to use the pool for medical reasons. Another thing I wanted to mention is that Ed even made the point to make sure that our dog would be in the house during service. He wanted to make sure that he didn t get near any chemicals. While my landlord never had that concern which always made me uncomfortable. I would recommend anyone to use Ed from Gary s Pools. He knows what he s doing and will get it done with no problems. We feel so lucky that our landlord finally did something right and hired such and excellent company. Thanks, Ed, for being such an expert in your craft!

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