Lauren Trotter

Review of Partners Alliance

Update: Credit score dropped 50 points waiting for...

Update: Credit score dropped 50 points waiting for this company to pay their part.

After I got into my accident I was still responsible for payments on the car totaled, which was already understood. However, this company had me chase so many documents and re turn in documents. Not to mention when initially filing my claim it was closed because they somehow ended up with the wrong email address. How? When the customer service rep repeated it back to me TWICE correctly ?!I ended up paying almost 2000 out of pocket on car payments for a car I no longer had because this company took so long in paying off my loan. It s almost like they prolong everything so YOU can pay the loan down and they won t have as much to pay. Got hung up on by a customer service rep because quite honestly I was so emotional and fed up with the service they were providing. I had to worry about making the car payment because I didn t want to mess up my credit. It s something about this company that doesn t sit well with me. They are very shady.