It has been over 30 days (over 21 business days) s...

It has been over 30 days (over 21 business days) since we returned our keys at the end of our lease on June 14, 2019 and we have received absolutely no communication in regards to our security deposit. We gave a proper 30 days notice and left the property in a better state than it was when we moved in (I have video). We went down in person to the local branch (IE Rentals in Bakersfield) and they directed us to the main office. However, I have left numerous voicemails with no response on their end. They're completely unprofessional, and rarely did repairs while we were in the residence. I have the maintenance request slips. We went almost 4 months without a functioning kitchen sink(had to wash dishes in the bathtub), and the residence was without running water on the exterior almost the whole time (an outside pipe burst -about 4 months into residency- and instead of fixing it, they capped it and turned off the water to the outside, never to return and fix it). The first 3 days we were in the residence there was no running water, then there was no hot water until they replaced the water heater. Not to mention there was no front window, the toilet was filled with human feces from squatters they couldn't keep off the property, and the unit had no A/C. We always paid our rent on time, never made a big fuss about the terrible maintenance, and didn't bother any of our neighbors. We were respectful and responsible, and I would appreciate the same level of respect from a business. I will continue to call until someone returns my calls (since they never answer). We don't want to take the legal route, but if they continue to ignore us we will be left with no choice.