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Steve Kelly

3 years ago

Sunday, 10/11/15, a group of us Florida residents ...

Sunday, 10/11/15, a group of us Florida residents bought annual passes and headed to Tampa for a day at Adventure Island. It was the first rain-free Sunday in a month. After a 40 minute drive, the attendant who is responsible for collecting parking fees tell us the park is only operating 6 rides. I asked how many in total and they said 12.
"What happened?" I asked,
and the staff member said so many employees called out that they had to operate at 50%. Instead of being concerned with fulfilling their promises to their customers (many of whom are locals and pay a monthly subscription fee), they are keeping staff busy in the parking lot charging for cars to sit all day. Adventure Island management, get your head out of your collective arses. Please reevaluate your motives and the way your actions are perceived by a watchful and deserving customer base here in Tampa. Staff your company, if you can't you are in deep trouble, but in the meantime, focus your staff so you can fulfill your basic obligations first, those which we have already paid you for. Then try to collect add-on's.

We turned around and left. After all who wants an adventure island with just 6 uber-packed attractions? And probably not the good ones.

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