Flerida Wright

Review of Aztec Events

this company doesn't seem very interested in makin...

this company doesn't seem very interested in making money. I called early today because my company was in a bind and needed folding chairs ASAP for a thanksgiving Charity event we are holding tomorrow. I called and they confirmed they had the items available and all they would need is to email me the quote, i needed to fill it out and get it back to them so we can proceed with picking up the order...fine.

thirty minutes later no email - my boss is asking me for an update or an email ETA so i called back... they bounced me around until they finally located my "sales rep" (they must not work on commission because her customer service was definitely lacking) after i explained that i was calling to find out where the quote email was she told me they are very busy and their are people in front of me waiting for quotes - totally understandable. When i asked her if she knew approximately how long she thought it would take for me to receive the quote she just said "NO" no "im not sure" or anything else a customer could expect to this question just flat out no in a rude tone SOOO i interpreted that no as a they must not want my business so i will gladly take it elsewhere.. i called a different company and ordered / picked up chairs all in 1.5 hours time. just for reference its 3pm - still no email - and i called these people about 3 hours ago. Do yourself a favor and give your business to people that actually want it. there are far too many rental companies out there for you to have to deal with their rude and lackadaisical attitudes.