Terrible service. Went to see blade runner 2049 wi...

Terrible service. Went to see blade runner 2049 with friends and they wouldn't let me in because I didn't look 15 even when my mum brought me my passport from Selby they didn't let me watch the film. And I had recently been to see kingsman the golden circle at the city screen. I also found the staff to be unhelpful, rude and ignorant.