Kenchasiti Ferguson

Review of Global Cash Card

Their service is extremely horrible!! They shouldn...

Their service is extremely horrible!! They shouldn't even get 1 star. Everyone in the dispute department should have to attend a customer service training class again!! Not to mention they put you on hold and then hang up on you constantly! I have an on going dispute that I was told by 2 dispute reps that should not even be filled. One rep told me oh well it isn't my money and that it was my own fault anyways. Is this how customers should be handle? Then not even 20 minutes ago I was yelled at and told to just call back on the 24th if I wanted to know anything because he couldn't tell me anything about my acct. The level of respect is horrible all the way around. Once I figure out where my money has went I will be closing my acct. that I have had for the past 4 years!!